Privacy Policy
Last updated: July 2026
Who we are
Elie Ortiz Insurance is an independent insurance agency based in the Midwest, operated by Elie Ortiz, a licensed insurance agent. This policy explains how information you share with us through this website is collected, used, stored, and shared.
Information we collect
When you request a quote or contact us, we may collect:
- Contact details: name, email, phone, ZIP code, state.
- Household details: date of birth, spouse and dependent information, tobacco use, household size, estimated income.
- Health information you volunteer: primary doctor, medications, ongoing conditions, preferred hospital.
- Coverage preferences: current coverage, coverage type of interest, budget, desired start date.
- Consent and communication preferences.
You control what you share. Any field is optional except those needed to prepare a quote.
How we use your information
- Prepare and present insurance quote comparisons for you.
- Check plan networks, drug formularies, and subsidy eligibility.
- Contact you about your request and follow up on options.
- Submit enrollment applications on your behalf when you choose to enroll.
- Comply with insurance carrier, state, and federal recordkeeping requirements.
We do not sell your personal or health information. We do not use your data for advertising outside of our own follow-up communications.
Who we share information with
We share information only as needed to serve you: with insurance carriers you ask us to quote or enroll with, with enrollment platforms like Healthcare.gov or carrier portals when you apply, and with service providers (email, CRM, scheduling) under confidentiality obligations. We also disclose information when required by law.
How we protect your information
We use industry-standard safeguards, including encrypted transmission (HTTPS) and access-controlled storage. No system is perfectly secure - do not send Social Security numbers or full financial account numbers by unencrypted email. If we need that information for an application, we'll use a secure carrier or platform intake.
Your choices
- You can opt out of future communications at any time by replying "stop" or emailing eortiz@healthmarkets.com.
- You can ask us what information we hold about you and request corrections or deletion.
- You can decline to answer any question - though it may limit what we can quote.
Important disclaimers
- Submitting a quote request does not create insurance coverage. Coverage is only in force once a carrier issues and accepts a policy.
- We are not affiliated with or endorsed by the U.S. government or the federal Medicare program.
- Plan availability, benefits, and prices vary by state, ZIP code, and product.
Contact us
Questions about this policy? Email eortiz@healthmarkets.com or call 402-699-2586.